Frequently Asked Questions (FAQs)
Frequently Asked Questions (FAQs)
Welcome to ATL Logistics’ FAQ section. Here, you’ll find answers to some of the most common questions about our logistics, cargo, and storage services.
If you can’t find what you’re looking for, feel free to Contact Us — our team is always ready to assist.
ATL Logistics is a freight forwarding and logistics company providing reliable door-to-door cargo services, storage solutions, and customs clearance across key global routes — including the UAE, Qatar, Saudi Arabia, China, and India. We specialize in general, chemical, and industrial cargo, ensuring safe, compliant, and timely delivery.
We offer a complete range of logistics services, including:
Door-to-door cargo services
Freight forwarding (air, sea, and land)
Customs clearance and documentation
Warehousing and storage
Chemical and hazardous goods shipping
DDP (Delivered Duty Paid) shipments
FTL and LTL trucking solutions
Yes. ATL Logistics manages shipments between multiple international destinations, with a focus on UAE, Qatar, China, and Saudi Arabia. Our experienced team ensures smooth customs processing and end-to-end coordination for both imports and exports.
Absolutely. ATL provides complete customs clearance services — from documentation to declaration, inspection, and final release. Our experts ensure full compliance with local and international trade regulations, minimizing delays.
Required documents may vary by shipment type and destination, but typically include:
Commercial Invoice
Packing List
Certificate of Origin
Bill of Lading or Air Waybill
Material Safety Data Sheet (for chemicals)
Our team assists clients with preparing and verifying all paperwork.
Yes. We provide secure and professionally managed storage facilities for general and industrial cargo. Our warehouses feature:
24/7 CCTV surveillance
Fire safety systems
Organized racking and labeling
Access-controlled entry
Location: Doha Industrial Area (Qatar)
Yes, ATL offers both short-term and long-term storage options. You can safely store goods before export, after import, or between shipments — with full inventory visibility and professional handling.
Yes. ATL specializes in chemical and hazardous material shipping (both DDP and dedicated shipments). We follow strict safety and compliance procedures to ensure the secure handling and transport of sensitive cargo.
ATL complies with international safety standards, including proper labeling, packaging, segregation, and documentation. Our trained professionals manage hazardous goods with the utmost care and attention to safety.
ATL complies with international safety standards, including proper labeling, packaging, segregation, and documentation. Our trained professionals manage hazardous goods with the utmost care and attention to safety.
Delivery time depends on the route, cargo type, and mode of transport. ATL ensures standard transit times optimized for efficiency and cost. Our team can provide exact estimates upon request.
Yes. ATL Logistics offers real-time shipment tracking and instant updates throughout your cargo’s journey. You can easily monitor the current status, location, and estimated delivery time of your shipment at any stage.
For faster communication and live assistance, you can also connect directly with our logistics team on WhatsApp to get immediate updates about your cargo.
We’re committed to full transparency and reliable visibility — from pickup to delivery.
Getting a quote from ATL Logistics is quick and simple.
You can request a quotation online by filling out our form at atllogistics.ai or by contacting our support team directly at +974 4460 4992.
To receive an accurate quote, please provide key shipment details such as:
Cargo type
Weight and dimensions
Origin and destination
For the fastest response, you can also get an instant quote via WhatsApp — simply click below to connect with our team:
👉 Get Instant Quote on WhatsApp
ATL Logistics ensures a transparent, fast, and hassle-free quotation process, helping you plan your shipments with confidence.
📍 Qatar Office: Doha Industrial Area
📞 Phone: +974 446 049 92 / +974 508 444 13
📧 Email: [email protected]
🌐 Website: www.atllogistics.ai
Still Have Questions?
We’re here to help.
Reach out to our logistics experts to discuss your shipping, storage, or customs requirements today.
Contact ATL Logistics